FAQ's
Frequently asked questions
The first stage is to speak to one of our seating specialists who can guide you through the models that would best suit your team’s needs. We can then arrange to bring a chair out to demonstrate in your department, clinic or therapy centre.
Yes, we have a practicing seating specialist who can speak to you. Please call our help desk and if s specialist is not on hand to help we will take your details and arrange a call back. We normally call back in less than 3 hours.
Yes, we can bring most chairs out to your department to try in person. You can book this by either by completing a contact form, sending us an email or calling.
The best way to ensure that the chair will be suitable for your clients is to try them out. You can book this by either by completing a contact form, sending us an email or calling us.
A specialist seating adviser will bring the chair to your department and show you how it works whilst giving you the opportunity to use it amongst yourselves or with service users.
All chairs are delivered as standard. We can either ship the chair to you via courier, or you can request it be bought in and set up by one of our team.
We do have the facility to support with setup if this is discussed before the chair is ordered. We can also assist remotely on phone, video or Teams call.
We can normally demonstrate a chair within 1-3 weeks of the initial contact.
We have been supplying specialist seating for over 10 years, working with healthcare professionals and adults and children with a wide range of physical disabilities
Yes our chairs are unisex and suitable for males and females. The chairs also come in a range of sizes so we can ensure they will fit the vast majority of your users.
Yes we have reinforced chairs that are suitable for users over 40 stone (150kg). Please contact us should you need this option.
All the chairs are made to order in Sweden and normally take 4-8 weeks to deliver.
Yes the chairs come in a wide range of sizes. All seat sizes as a standard are 44cm wide and 48cm long. If you would like a different sized seat or backrest, contact us with your preferred size and we can provide you a quote accordingly.
The manual chairs don’t require charging. The electric chairs require charging once a week to optimise battery life.
Yes we can supply a wide range of fabrics on the chairs from standard plush to wipe clean, clinical grade vinyls.
All the chairs come on castors which makes them easy to move around on firm surfaces both in clinics and medical departments.
Yes, our products have a 2 year warranty on all electronics, lifts and actuators, and 1 year for the rest of the chair. Wear and tear is not covered by the warranty.
Yes the chairs are modular and can have a range of accessories added including:, remote controls, push handles, head supports , foot rests etc. The only things that can't be added later on is an electric funtion, e.g. an electric brake
Yes the chairs can be used to help with a range of patient transfers.
Yes, we offer replacement parts for all our chairs. Contact our customer service team with specific requirements, and they will assist you in obtaining the necessary components.
Absolutely. All of our chairs are adjustable to accommodate patients of varying sizes and body types, providing a comfortable experience for everyone. Contact us if you need a non-standard size.