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Delivery/Returns

Delivery

All deliveries are free. The delivery lead times are listed below. Please note that due to brexit some deliveries are taking longer thank normal. In some circumstances chairs are taking 3-6 weeks and so if your order is time critical please contact us before you  order.

  • Salli Saddle Stools: 7-14 days 
  • Aeris stools 7-18 days
  • Score Saddle Stools: 7-21 days
  • Ergochair Chairs: 7-10 days
  • Actiforce Desks: Frame- 2-4 days)//Full desk and installation 1-2 weeks
  • Conset Desks: 3-21 days
  • Backsaver Chairs: 3-5 days
  • Perfect Chairs: 3-5 days

Return Policy

We proudly offer 30 day returns - whether it doesn’t fit, you’ve changed your mind, or for any other reason, we’re happy to receive the item back and provide a store credit or refund. 

We will refund or credit items that are -

  • 'As new’ in appearance – no signs of damage
  • In original packaging, (including all tags still attached)
  • Being returned within 30 days from date of purchase

If you’re unsure as to whether your item meets these conditions for a refund/credit, please contact us before returning your item. If we receive an item for return that is not in perfect condition (e.g. tags removed, packaging damaged, showing signs of wear or use) we may decline the return or charge a restocking fee. 

 Please note that the customer needs to arrange and pay for the return themselves.

We'll process your return as a credit or refund

We’ll assess your item and process a credit or a refund back to your original payment method. We aim to do this within 72 business hours of receiving the parcel. We’ll refund the price you paid for that particular item, but note that we don’t refund any shipping costs originally charged and we deduct any promotional savings (e.g. if you purchased 2 items as part of a "buy 2 items, get 10% off", and return one of them, we will refund the difference as though you just purchased the 1 item).

 

 

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